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Billing
This documentation is deprecated. Please check our latest one.
At Robopost, we use Stripe's payment service to bill you for our services. To review your invoices, please check the messages sent to your registered email address or follow the steps below.
Table of Contents
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Confirm Billing Information
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While subscribed to a plan, go to
User Info > Subscription Plan, and you will see a banner at the top of the page. ClickClick hereto open the billing information page.
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When you open the billing page, you will find the
INVOICE HISTORYtable at the bottom right. Click on the date of the invoice you want to review.
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If you want to download invoices or receipts, click the respective buttons displayed on the detailed page. If you have any questions about your billing, please contact us at
[email protected].
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Update Payment Method
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If you want to change your payment method, click the pencil icon next to the currently used payment method under
CURRENT PLAN.
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After changing the default payment method or adding a new one, click the
Updatebutton to complete the process.
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Update Billing Details
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To update your billing information, click
Update InformationunderBILLING INFORMATIONto open the editing page.
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Once you've edited your billing information, click
Saveto complete the update.
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Cancel Your Plan
If you want to cancel your plan, click Cancel Plan displayed to the right of CURRENT PLAN and follow the cancellation process.
